At FreshhlyPicked (https://freshhlypicked.com/), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

• Information We Collect: We collect various types of information to provide and improve our services, including:
• Personal Information: When you fill out forms on our website, contact us, or purchase products, we may collect personal information such as your name, email address, phone number, billing address, and shipping details.
• Payment Information: For processing orders, we may collect payment details such as bank account information, although sensitive payment information (like credit card details) is handled securely by third-party payment processors.
• Automatically Collected Information: We collect non-personally identifiable information such as your IP address, browser type, device information, and usage data to enhance your experience on our website.
• Cookies: We use cookies and similar tracking technologies to improve your browsing experience and understand how users interact with our website. You may choose to block cookies via your browser settings, but this may affect the functionality of the website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing and Fulfillment: To process and ship your orders, including communicating with you about the order status.
• Customer Support: To respond to your inquiries, complaints, or requests for information.
• Marketing: With your consent, we may send promotional emails or newsletters about our products, services, and special offers. You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
• Website Improvement: To analyze and improve the functionality, performance, and user experience of our website.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers to help us operate our business (e.g., shipping, payment processing, data analytics).
• Legal Obligations: If required by law, regulation, or legal process, we may disclose your information to government authorities or relevant parties.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the transaction.

4. Data Security

We take reasonable steps to protect the security of your personal information from unauthorized access, use, or disclosure. These measures include secure data storage, encryption of payment information, and restricted access to personal data.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we will securely dispose of it.

6. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct or update any inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information, subject to legal or contractual obligations.
• Opt-out: Opt-out of receiving marketing communications or withdraw your consent where applicable.

To exercise any of these rights, please contact us at – hello@freshhlypicked.com

7. Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal data from a child, please contact us immediately, and we will take steps to delete the information.

8. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these websites. We encourage you to review the privacy policies of third-party sites before providing any personal information.

9. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective from the date it is posted. Please check this page regularly for updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email :hello@freshhlypicked.com
• Phone :+91 93956 55584
• Address :Bharali Commercial Complex, Girinda Nath Gogoi Path, Hospital Road, Ward: 6, Sivasagar, Assam, India. Pin- 785640